F. A. Q.

About The Summit ——— Registration ——— Volunteers

Frequently Asked Questions

If you do not see the answer to your specific need, please visit www.willowcreek.com/summit for additional questions or to take advantage of the Summit Feedback Form. This form allows you to electronically submit a specific question to the WCA Customer Service Center.

You may also call the WCA Customer Service Center directly at 800-570-9812. Hours are Monday-Thursday 8 a.m. - 6 p.m. CST and Friday 8 a.m. - 4 p.m. CST.

Conference Details

What is the purpose of The Leadership Summit?

The Leadership Summit exists to transform Christian leaders around the world with an annual injection of vision, skill development, and inspiration for the sake of the local church.

Who should go to the Summit?

The Leadership Summit is designed for your entire leadership team—staff and volunteers, key influencers and innovators within the community, emerging leaders and students with leadership gifts. We encourage churches to bring large teams to experience the learning together. Most groups bring more than 10 people.

When is The Leadership Summit?

This year the Summit will take place Thursday-Friday, August 7-8, 2008. This is an annual event generally held the second week of August.

Where is The Leadership Summit taking place?

The event originates at the Willow Creek Community Church campus in South Barrington, IL, and is broadcast to 140+ cities across North America—including Crossings Community Church.

What time does the event start and end?

This two-day event begins at 9:00 a.m. on Thursday, August 7 and concludes at 5:30 p.m. on Friday, August 8 CT.

Are there different start and end times for each time zone?

The times listed on the Summit schedule are in Central Time (CT) time, the local zone for Willow Creek Community Church in South Barrington, IL, where the Summit broadcast originates. Crossings follows the same schedule.

How do you choose speakers for The Leadership Summit?

Our goal is to choose leaders from a variety of disciplines including ministry, not-for-profit, academia, sports, marketplace, government, etc. At each Summit, we strive to find leaders and experts that will not only deliver practical skills but also stretch church leaders as they seek to develop their unique gift of leadership.

What is a "videocast"?

Each "videocast" session at the Summit includes an exclusive interview conversation between Bill Hybels and a featured leader. Each interview is pre-recorded, edited to run in the time allotted, and may include additional video footage of the leader or their work.

Are there evening activities associated with the Summit?

On Wednesday evening, prior to the first day of the Summit, some sites may broadcast Willow Creek Community Church's service. Crossings offers this broadcast.

What are the differences between attending the Summit at Willow Creek or a satellite site?

The Summit experience is planned to be identical whether at the originating campus or a satellite location. Satellite sites are preferred by some attendees for convenience, affordability, and connectivity to the church in their region. Attendance at the Willow Creek campus provides the energy of an expected 7,000 attendees experiencing programming and speakers LIVE.

Pricing

How much does it cost to attend the Summit?

Pricing varies based on attendance at the Willow Creek campus or at a Satellite site. Discounts are available based on WCA Membership, group size, and date of registration. See specific pricing information for Crossings.

What does the conference price include?

Summit registration at the Willow Creek campus includes all your conference materials as well as break refreshments and meals during the event. At Crossings, registration includes all your conference materials and break refreshments. Meals are not included in the registration price, but are provided for an additional $6 each day. Make online registrations by noon, Wednesday, August 6.

Who qualifies for the Student/Faculty rate?

All high school, undergraduate, and graduate students (whether full- or part-time students) are eligible for the Student rate. The Faculty rate applies to those individuals on staff at a college, university, or seminary.

Who qualifies for the Military rate?

U.S. Military Active Duty and Reserve personnel and their spouses may register at the Military rate.

Are there any scholarships available?

Please contact the WCA Customer Service Center at 800-570-9812 if you have special needs or questions regarding scholarships.

Do you prorate conference attendance rates?

Conference rates are not prorated. The price is the same regardless if you attend one session or both days.

Registration

How can I register for The Leadership Summit?

There are four ways to register:
Online
Call 800-570-9812 or 224-512-1980
Fax 888-922-0035 or 847-765-5046
Mail WCA P.O. Box 3188 Barrington, IL 60011-3188

How do I register online?

Crossings members, register for The Summit online using Crossings priority code. Non-Crossings members, go directly to the Summit registration page. Verify Crossings as the site you'd like to attend and follow the onscreen directions for submitting your registration. To register online, you must have a credit card ready. The WCA accepts Visa, MasterCard, American Express, and Discover. Please be sure to fill out all online forms completely.

Can I register on-site for the event?

If seats are available, and the site has not sold out, you may register on-site for the Summit.

Can I share a registration with someone if I can't attend the entire event?

Willow Creek does not provide the option to share registrations between two or more individuals. The event has been designed as a holistic learning experience and is best if attended in its entirety.

How do I register with the Military or Student/Faculty rate?

Students and Faculty may register online. Be sure to include the name of your academic institution when registering. Military personnel should call the WCA Customer Service Center at 800-570-9812 for assistance.

When should I expect to receive a confirmation email?

You will receive a registration receipt upon processing of your payment. Confirmation letters will be mailed to the email address provided in early July and include up-to-date event information. Those who choose "Mail" during the registration process will receive confirmation via USPS.

Groups

Do I need to have all the names of our group when I register?

The WCA allows groups to record "Empty Registrations" and then submit names of those who will be attending at another date, but no later than two weeks prior to the conference. After that time, a registrant's name can also be added or changed at Registration Solutions during Guest Check-In.

Is there any special pricing available for large groups?

The Leadership Factor of a church or organization, or 10 percent of its adult population, must be "on board" in order to implement new ideas. The Summit can help impact your team's success when it experiences the event together. To assist this vital vision, the WCA has developed special discounts for groups of 25 or more leaders to attend the Summit at a satellite location. Call the Summit Group Concierge today at 800-570-9812 for pricing details and registration assistance to take advantage of this opportunity.

Are there any special arrangements available for large groups?

At the Willow Creek campus, meeting rooms for large groups wanting to debrief during the Summit are limited. We will do our best to accommodate your request. Please submit your specific request to the WCA Customer Service Center at 800-570-9812 with the following information: church name, contact name, contact phone number and e-mail address, meeting date, meeting start and end time, number of guests, and whether you have food service needs. Your request will be forwarded to the Conference Event Manager, who will then contact you with details. At Crossings, requests for meeting space should be directed to Rebecca at ext. 205 or Melissa at ext 225.

Cancellation/Transfer Policy

What is your cancellation/transfer policy for The Leadership Summit 2008?

For a fee of $45 per person, the WCA's policy allows cancellation of a Summit registration no later than June 10, 2008 (60 days before the event) and allows transfer of a registration to another WCA conference no later than July 8, 2008 (30 days before the event). Transferred registrations are good for one year from the date of the original conference. When a registration is made for any of our conferences, the Willow Creek Association begins to prepare a spot for our guest—conference materials are printed, food ordered, etc. The $45 fee to cancel or transfer helps offset the preparation costs already incurred.

What if I'm taking someone's place at the Summit?

If you know in advance that you will be coming in someone's place, please call the WCA Customer Service Center at 800-570-9812, and our staff will be happy to adjust the registration. If it is a last minute change, simply check in the day of the conference by picking up the original registrant's materials. Then, proceed to Registration Solutions, and the Summit staff will correct the information in the system and provide you with a new name badge.

Guest Check-In

When and where do I check in at a Satellite site?

Guest Check-In instructions for Crossings will be provided in your event confirmation letter. Conference materials will be arranged under a registrant's last name at the registration tables located inside the main entrance.

Can I check in early for the Summit?

Availability of Guest Check-In varies by location. Your confirmation letter will detail exact times and location for event registration Crossings.

What do I need when I check in?

A registration number is not necessary for check-in. However, your confirmation letter might be helpful.

Facilities

Will there be food for purchase at my Satellite site?

Meals are not included in the registration price, but are provided for an additional $6 each day. Make online registrations by noon, Wednesday, August 6. Refer to your event confirmation letter for site-specific information. Break refreshments will be provided at every Summit location.

Can I go on a tour of the facility at a Satellite site?

Currently we have no formal tours scheduled at Crossings. Please contact Rebecca at ext. 205 or Melissa at ext 225 for additional information—see building map.

Will parking be available?

Ample parking is available at Crossings.—see campus map.

Miscellaneous

Is reserved seating available?

Reserved seating is not available for the Summit at the South Barrington campus or any satellite location.

What is the dress code for the Summit?

Conference attire is casual.

How can I receive materials about the Summit?

Contact the WCA Customer Service Center at 800-570-9812 to request promotional materials including brochures, flyers, invitations, and DVDs.

How do I subscribe or unsubscribe to The Leadership Summit email update?

Click here to subscribe to the Summit E-newsletter. Click here to unsubscribe or to update your preferences.

Can I bring my child or nursing infant to the event?

While families are very important to us, The Leadership Summit is an adult training event and children and infants, including nursing infants, are not permitted in any of the sessions. Childcare is not available, and we cannot guarantee a separate room for parents to stay with their children.

What if I have other questions that haven't been answered?

Contact the WCA Customer Service Center with your specific inquiry. If you require a direct response, please make sure you have completely filled in all your contact information. You may also call the WCA Customer Service Center directly at 800-570-9812. Hours are Monday-Thursday 8 a.m. - 6 p.m. CST and Friday 8 a.m. - 4 p.m. CST.

For questions specific to Crossings Community Church, please contact Rebecca at ext. 205 or Melissa at ext 225 for additional information.